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aklap Joined: 02 Oct 2004 Posts: 8502 Location: WI, USA	Posted: Sat Jun 21, 2008 8:14 am    Post subject: Outback in Roswell, GA Julie to St. John's List wrote: This information comes to from the Atlanta Gluten Free Dinner Club (http://celiacdisease.meetup.com/11/) about the Outback Steakhouse in Roswell's updated gluten free menu offerings. Outback Steakhouse (770) 998-5630 655 Crossville Rd., Roswell GA 30075 Proprietor: Thomas L. Propp Hello to everyone this is Julie the resident Celiac at Outback Steakhouse on Crossville Road in Roswell. Let me first thank all of you who have come out to participate in our recent GF Coconut Shrimp craze!! The response has been so wonderful proving to everyone that what we have been saying all along really is true; we need to expand our GF menu!!!! That being said I am proud to report that as of Monday June 16, 2008 Outback Roswell will now be caring Tinkyada pasta, and Kinnikinnick hamburger buns! My managing partner, Thomas who happens to have his culinary degree has worked very hard to adapt all of our pasta sauce recipes for the GF diner. We even have macaroni and cheese for the GF kiddies (adults too ). This morning Thomas installed a new dedicated fryer for GF items. This fryer will be kept covered at all times to prevent cross contamination. We have purchased GF flour so that we can use the original Coconut Shrimp beer batter recipe substituting Bards Tale GF beer and GF flour!! It is even better than the first GF recipe. You asked and Thomas listened he is currently working on a recipe for a GF Bloomin Onion!!! Can you believe it? I too have been waiting for this for years and I work for the company!! I know that all of you will be just as excited as I am to hear of all these wonderful additions that our location is adding and I am doing my best to expand this to other Outbacks but in order to do this we need your help. Our front of the house manager Jared (super nice and GF supporting guy), and I are going to be tracking the response we get to these new menu items including how far everyone is coming to try them and how often for the next 60 days. We will then be presenting this to our entire region and then Corporate. We all know that if we can prove to everyone what kind of success we can have by adding these menus when we present them we will have a much better response. Please let us know if any of you have any up coming GF events planned as we would love to come out and provide GF goodies to everyone so they can taste how delicious they are! My email address is [log in to unmask] please email me if you have any questions or if you can think of anyone I can contact with this exciting news. Thank you for your continued support and I know that with your help we can begin to improve our GF dining out experience. Please go out and support the Outback during their 60-day trial period. This is the best way we can communicate our support for their changes and help Corporate see these changes are profitable and needed. I hope this goes well!! _________________ Al “We cannot all do great things, but we can do small things with great love.” Mother Teresa
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ostrich Joined: 30 Mar 2006 Posts: 4139 Location: Nebraska	Posted: Sat Jun 21, 2008 9:50 am    Post subject: Me too! I'm getting the impression that they would replace their flour with GF flour, in the hopes that normal people wouldn't notice. Does that sound right? It'd certainly be easier to maintain, CC-wise. _________________ Ostrich :>--O==={ I lie below, you float above In the pretty white ships that I am dreaming of
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celiacmaine-iac Joined: 19 Dec 2007 Posts: 668 Location: Maine	Posted: Sat Jun 21, 2008 10:49 am    Post subject: Quote: I know that all of you will be just as excited as I am to hear of all these wonderful additions that our location is adding and I am doing my best to expand this to other Outbacks but in order to do this we need your help. Our front of the house manager Jared (super nice and GF supporting guy), and I are going to be tracking the response we get to these new menu items including how far everyone is coming to try them and how often for the next 60 days. I'm voting bus trip here! Let's see, the bus could start in Maine, head to Wisconsin, on to Nebraska, out to the left coast, head across the south.... I think we'd all fit in quite nicely in a place called Roswell, even if it is in the wrong state. _________________ Steph
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luvscowznh Joined: 23 Dec 2004 Posts: 320 Location: Groton, MA	Posted: Sat Jun 21, 2008 1:30 pm    Post subject: celiacmaine-iac wrote: I'm voting bus trip here! Let's see, the bus could start in Maine, head to Wisconsin, on to Nebraska, out to the left coast, head across the south.... I think we'd all fit in quite nicely in a place called Roswell, even if it is in the wrong state. Road Trip!! Don't forget to stop in MA on your way down, Steph!! My mouth was watering when I read about the coconut shrimp!! If they had mentioned Kookaburra Wings, I'd be in my car already. --Manda _________________
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Fifi Joined: 01 Feb 2008 Posts: 214 Location: Wauconda, IL	Posted: Mon Jun 23, 2008 8:02 am    Post subject: Don't forget ILLINOIS!!!!! _________________ GF BD 1/4/2008 Rosanne
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ostrich Joined: 30 Mar 2006 Posts: 4139 Location: Nebraska	Posted: Mon Jun 23, 2008 9:33 am    Post subject: Yes! If we run out of room I volunteer to ride on the roof. DH is small, he can fit in the trunk. _________________ Ostrich :>--O==={ I lie below, you float above In the pretty white ships that I am dreaming of
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GFPolarBear Joined: 07 Mar 2007 Posts: 279 Location: WI	Posted: Tue Jul 01, 2008 3:10 am    Post subject: Wow, that is AWESOME to hear. If there was any way I could make it by, I would.
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gladtobeglutenfree Joined: 15 Jul 2008 Posts: 3 Location: Atlanta	Posted: Thu Jul 17, 2008 5:14 pm    Post subject: Check out my blog to see the first ever bloomin' onion. And then contact Outback corporate and ask they offer this at your local Outback. Trust me - they're listening. You would not believe how great this food is and I could not stand Outback before or after my Celiac dx. Now I just wish this location was much closer to my home! www.gladtobeglutenfree.blogspot.com
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aklap Joined: 02 Oct 2004 Posts: 8502 Location: WI, USA	Posted: Tue Jul 22, 2008 8:36 pm    Post subject: Hi GTBGF, Welcome to the board! Thanks for bringing Roswell at bit closer to us. It would be great if Outback would take this to the next level. _________________ Al “We cannot all do great things, but we can do small things with great love.” Mother Teresa
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luvscowznh Joined: 23 Dec 2004 Posts: 320 Location: Groton, MA	Posted: Mon Aug 04, 2008 10:48 pm    Post subject: gladtobeglutenfree wrote: Check out my blog to see the first ever bloomin' onion. And then contact Outback corporate and ask they offer this at your local Outback. Trust me - they're listening. You would not believe how great this food is and I could not stand Outback before or after my Celiac dx. Now I just wish this location was much closer to my home! www.gladtobeglutenfree.blogspot.com I emailed Outback to request that they consider rolling out Roswell's expanded GF menu nationally and got the following response: Quote: G'day, Thank you for your email! I am sorry you were misinformed. Please visit our website www.outback.com. Click on Food & Menu/ Gluten-Free Menu. Outback does not serve gluten free Coconut Shrimp, Wings, Chicken Fingers, or Kid Mac A Roo & Cheese. Just an FYI - we have three other restaurant concepts that have a GF menu: Carrabba's Italian Grill @ www.carrabbas.com Bonefish Grill @ www.bonefishgrill.com Cheeseburger in Paradise @ www.cheeseburgerinparadise.com Thanks for dining with us, Michelle I am going to send them a response with the link to your review. Hopefully they will look into this individual instance instead of making a blanket statement. While I'm at it - I may request that 1000 island dressing be brought back in New England markets. --Manda _________________
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gladtobeglutenfree Joined: 15 Jul 2008 Posts: 3 Location: Atlanta	Posted: Tue Aug 05, 2008 9:02 am    Post subject: Please understand that this Outback in Roswell is unlike any other in the country. It's not just their menu that is different - it's the fact that they taught their staff what the word gluten means. In Atlanta no other chain with a gf menu comes close to this Roswell Outback - not Carabba's, PF Changs, Bonefish Grill or any other Outback. I rarely patronize those other places just because it's clear that no on there really knows what gluten is. Having a gf menu means nothing without the training behind it. I assure you if you call the Outback corporate office you will be able to find someone that knows what you are talking about re: the Roswell GA gf menu additions. The top brass at corporate is trying to figure out why people are driving past other Outbacks to get to the Roswell store - some coming down from Chattanooga even. Duh! They just don't want to tell their dining public that no other store can do this, since it's obvious that if one store can, they all can - should they choose to make the committment to do so. They just can't turn around tomorrow and do it. They have to buy a brand new fryer, gf flour, gf pasta and gf buns and then train their entire staff about cc issues. It's a big undertaking and it's not going to happen overnight. However, I think if everyone bugs corporate about it, it will happen sooner rather than later.
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luvscowznh Joined: 23 Dec 2004 Posts: 320 Location: Groton, MA	Posted: Tue Aug 05, 2008 9:20 am    Post subject: I approached the email to corporate as a suggestion for something to consider in the hopes that it would make it out to the New England market in a few years (maybe about the time my DH and I are going out to eat again with our son in tow...) I also suggested that maybe they consider adding some additional items - like the wings - to the GF menu. The Outback I frequent is pretty good - a few of the servers have family members or know someone who has celiac, so they are aware of the issues. The Carraba's is iffy. The last time I got the chicken soup, some noodles had managed to find their way into the whole batch. Luckily, I found it before I ate it, but was still really worried about a reaction and how it would effect the baby. I had some serious brain fog, but was ok other than that. I haven't tried their other chains - no Cheeseburger in Paradise or Bonefish close to here. Hopefully we can get Outback to expand what is already a pretty decent selection of GF items. Thanks again for sharing this info and giving us all hope we can enjoy some of our favs again!! --Manda _________________
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